Access
Sign in with your number and an SMS code
You sign in with your phone number and a code sent by SMS. No password to remember.
Security
Your money, protected at every step.
From signing in to withdrawing cash, every sensitive action in BZA is checked and confirmed by you. You stay in control of your account, at all times.
- Fees and rates shown before you confirm
- Locked with Face ID, fingerprint or passcode
- Receipts you can verify by QR
SMS codeFace ID · fingerprintSingle-use QR
Protections
Real protections, built into the app.
No vague promises: here is what BZA does, screen by screen, to keep your account and your operations under your control.
Access
Guided identity verification
Photos of your ID, step by step: every account is verified to make sure you really are you.
Access
Face ID, Touch ID, fingerprint or passcode lock
The app opens with your phone's own protection. Without your face, your fingerprint or your passcode, it stays locked.
Cash
Single-use withdrawal QR
To withdraw cash, you generate a personal QR code. The amount is set aside in your wallet until you collect it.
- It can only be used once
- Valid until the time shown under the QR
- Cancel anytime: the funds are released
- Show it in person only, to an authorised agent
Operations
Extra confirmation for sensitive actions
For the operations that matter, BZA asks you to confirm it's really you once more, even when the app is already open.
Operations
Rate and fees shown before you confirm
Amount received, BZA fees, total paid, wallet debited and a rate guaranteed until the time shown: it's all in front of you before you approve.
Operations
Receipts verified by an “Authentic” QR
Every operation comes with a PDF receipt, carrying a reference and a verification QR code. Share it freely: its authenticity can be checked with a single scan.
Control
Hideable balances
One tap hides your balances on screen, whether you're on the bus or at the counter.
Control
Connected devices under control
See which devices have access to your account and remove any you don't recognise.
Control
Close your account whenever you wish
Your account belongs to you: you can request its closure from the app.
Anti-fraud
The right reflexes against scams.
Fraudsters count on you rushing. A few simple rules are enough to stop them.
Unknown number09:12
BZA: your account is about to be blocked. Send us the code you received by SMS to reactivate it.
Scam · BZA will never ask you for this code.
- 01
BZA will never ask for your SMS code
Not by phone, not by message, not by email, not even in a branch. This code is yours alone: never share it with anyone.
- 02
Never share your withdrawal QR remotely
It is shown in person only, to an authorised BZA agent or merchant. Nobody needs a photo of your QR code.
- 03
Check the recipient before you confirm
The review screen sums up the recipient, the country and the amount received. Any doubt? Go back: the transfer only leaves once you confirm.
- 04
Take your time when it feels urgent
A stranger rushing you, a “refund” to make, a prize to unlock: that's the classic scam script. Stop and check.
- 05
Keep your phone locked
Turn on Face ID, Touch ID, fingerprint or your phone's passcode, and never lend your device unlocked.
- 06
Only install BZA from the official stores
App Store and Google Play. The official links will be published on this site: be wary of any other source.
Compliance
Compliance and data protection.
BZA follows the rules of a responsible payment service: knowing its customers, monitoring operations and protecting personal information.
Identity verification
Every account is verified using identity documents. For merchants and businesses, the activity and the legal representative are verified too.
Fighting money laundering and terrorist financing
Operations are monitored and limits apply depending on the profile. Supporting documents may be requested for certain operations.
Personal data protection
Your information is used to provide the service and meet legal obligations. Your statements, certificates and receipts remain available in the app.
Regulatory information and legal documents will be published on this site before launch.
Report a problem
Something doesn't look right?
An operation you don't recognise, a suspicious message, a lost phone: report it straight away from Help & support in the app. The BZA team will reply and follow your request through to resolution.
- An operation you don't recognise
- A suspicious message or call
- A lost or stolen phone
